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Selasa, 04 Januari 2011

Sales and Sales Techniques

Source :
http://en.wikipedia.org/wiki/Sales


Asale is the pinnacle activity involved in the selling of products or services in return for money or other compensation. It is an act of completion of a commercial activity.

Sales techniques

  1. Direct sales, involving person to person contact
  2. Pro forma sales
  3. Agency-based
    • Sales agents (for example in real estate or in manufacturing)
    • Sales outsourcing through direct branded representation
    • Transaction sales
    • Consultative Sales
    • Complex sales
    • Consignment
    • Telemarketing or telesales
    • Retail or consumer
  4. Traveling salesman
    • Door to door methods
    • Hawking
  5. Request for proposal – An invitation for suppliers, through a bidding process, to submit a proposal on a specific product or service.
  6. Business to business – Business-to-business sales are much more relationship-based owing to the lack of emotional attachment to the products in question. Industrial/professional sales involves selling from one business to another.
  7. Electronic
    • Web – Business-to-business and business to customer
    • Electronic Data Interchange (EDI) – A set of standard for structuring information to be electronically exchanged between and within businesses
  8. Indirect, human-mediated but with indirect contact
    • Mail order
    • Vending machine
  9. Sales methods:
    • Selling technique
    • Consultative selling
    • Sales enablement
    • Solution selling
    • Conceptual selling
    • Strategic selling
    • Transactional selling
    • Sales Negotiation
    • Reverse Selling
    • Paint-the-Picture
    • The take away

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